Last updated: May 2, 2026

Soul Nourishment LLC (“we,” “us,” or “our”) operates leahvong.com and provides integrative health coaching services. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information. By visiting our website or using our services, you agree to the practices described here.

1. Who We Are

Soul Nourishment LLC is an integrative health coaching practice founded and operated by Leah Vong. For questions about this policy, contact us at:

2. Information We Collect

We collect information in the following ways:

Information You Provide Directly

  • Name and email address when you join our email list or fill out a form
  • Health history, goals, and symptom information shared during coaching intake or assessments
  • Payment and billing details processed through our payment processor (Stripe)
  • Scheduling details when booking appointments through Calendly
  • Messages and responses to surveys, assessments, or program materials

Information Collected Automatically

  • IP address and browser/device type when you visit our website
  • Pages visited, time on site, and navigation behavior via Google Analytics
  • Ad engagement data if you have interacted with our Facebook/Meta ads (collected via Meta Pixel)
  • Cookies and similar tracking technologies (see our Cookie Policy below)

3. How We Use Your Information

We use your information to:

  • Deliver and improve our health coaching services and programs
  • Send you emails you’ve subscribed to, including newsletters, program materials, and promotional content
  • Process payments and manage your account
  • Schedule appointments and send reminders
  • Respond to your inquiries and provide client support
  • Analyze website traffic and improve site performance
  • Show relevant ads on Facebook and Instagram to people who have visited our site
  • Comply with legal obligations

4. Third-Party Services

We work with the following third-party platforms that may receive or process your data:

  • Google Analytics — website traffic analysis (privacy policy: policies.google.com/privacy)
  • Meta (Facebook) Pixel — ad retargeting and audience measurement (privacy policy: facebook.com/privacy/policy)
  • Marketomation — email marketing platform for newsletters and automated sequences
  • Stripe — secure payment processing (privacy policy: stripe.com/privacy)
  • Calendly — appointment scheduling (privacy policy: calendly.com/privacy)

Each of these services has its own privacy policy. We encourage you to review them. We do not sell your personal information to any third party.

5. Cookie Policy

Our website uses cookies — small text files stored on your device — to improve your browsing experience and support our analytics and advertising tools.

Types of cookies we use:

  • Essential cookies — required for basic website functionality
  • Analytics cookies — help us understand how visitors use the site (Google Analytics)
  • Advertising cookies — used to show relevant ads and measure their effectiveness (Meta Pixel)

You can disable or delete cookies at any time through your browser settings. Disabling cookies may affect some website features. You may also opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout and manage your Meta ad preferences at facebook.com/ads/preferences.

6. Email Communications

If you subscribe to our email list, we will send you educational content, program updates, and occasional promotional offers. Every email includes an unsubscribe link. You may also email us directly at [email protected] to be removed from our list. We use MarketOmation to manage and send our email communications.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business records, or comply with legal requirements. You may request deletion of your data at any time (see Your Rights below).

8. Your Rights

Depending on where you live, you may have the following rights regarding your personal data:

  • Access — request a copy of the personal information we hold about you
  • Correction — ask us to update or correct inaccurate information
  • Deletion — request that we delete your personal data
  • Opt-out of marketing — unsubscribe from emails at any time
  • Data portability — request your data in a portable format

California residents (CCPA): You have the right to know what personal information we collect, request deletion, and opt out of any sale of your information (we do not sell personal information).

EU/UK residents (GDPR): You have the rights listed above plus the right to restrict or object to certain processing and to lodge a complaint with your local supervisory authority. Our lawful basis for processing is generally your consent (for marketing emails) or legitimate interests (for analytics and website improvement).

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. Our payment processing is handled entirely by Stripe, which is PCI-DSS compliant. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Please note that Soul Nourishment LLC is not a covered entity or business associate under HIPAA (the Health Insurance Portability and Accountability Act). However, as best practice, we treat any health information you share with us as private and confidential, and will not disclose it except as required by law or as authorized by you in writing.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external sites you visit.

11. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the ‘Last updated’ date at the top of this page. We encourage you to review this page periodically. Continued use of our website after changes constitutes your acceptance of the updated policy.

13. Contact Us

Questions about this Privacy Policy? Reach us at: